Reservation confirmation
Driver age
The price includes:
Under no circumstances the below is included:
Method of payment
Cancellations: Reservations initially paid in full
No Show
It is considered "no show" when:
In these cases, the equivalent of 2 days rental cost will be charged.
We reserve the right not to deliver the vehicle to a customer if it does not reach the time set on your reservation, despite possessing all the necessary documentation and a credit card with sufficient funds to leave the security deposit. In such case, unless the booking has been cancelled previously customer you will be charged the equivalent of 2 days rental cost.
Modify reservation
You can modify your reservation contacting us by telephone or email. If you want to change any aspect that may affect the rental price (for example, the place of collection / return, the type of vehicle or the length of rental), you will be charged according to the published price, which may be different from that initially paid.
Our prices are based taking into account the date and time of pickup and return established in the reservation. If you return the vehicle before or removed later than the scheduled time, we will not make any refund for the portion of the unused hours.
Delivery (pick-up)
Return (drop-off)
To return the car, customers will only have to park the car outside our offices where they will pick up the Shuttle service to the airport.
Fuel Policy
Electric vehilces
Extra Services
Cancellations: Reservations initially paid in full
No Show
It is considered "no show" when:
To cancel the reservation but not inform us before the start date of hire, or do not remove the vehicle on the agreed date and time, or
You can not provide the necessary documentation to remove the vehicle, or you do not have a credit card with sufficient funds name of the principal driver.
In these cases the equivalent of 2 days rental cost will be charged.
We reserve the right not to deliver the vehicle to a customer if it does not reach the time set on your reservation, despite possessing all the necessary documentation and a credit card with sufficient funds to leave the security deposit. In this case, unless the booking has been canceled previously you will be charged the equivalent of 2 days rental cost.
Modify reservation
You can modify your reservation by telephone or mail. If you want to change any aspect that may affect the rental price (for example, the place of collection / return, the type of vehicle or the length of rental), you will be charged according to the published price, which may be different from that initially paid .
Our prices are based taking into account the date and time of pickup and return established in the reservation. If you return the vehicle before or removed later than the scheduled time, we will not make any refund for the portion of the unused hours.
To return the car, customers will only have to park the car outside our offices where they will pick up the Shuttle service to the airport.
Electric vehilces
Vehicle geolocation
The car can be geolocated in real time by Owners Cars at any moment. At the moment of signing the terms and conditions of the rental agreement, the customer accepts to be informed and agree to that geolocation.
La prenotazione può essere effettuata in qualsiasi momento fino a 24 ore prima del servizio attraverso il sito www.autosmenorca.com nella sezione trasferimenti.
I dati minimi richiesti sono:
E' necessario che il cliente si presenti 5/10 minuti prima dell'orario di ritiro.
Riceverai la conferma della tua prenotazione via e-mail all'indirizzo fornito sul sito web. Insieme alla conferma riceverai le condizioni generali del servizio.
In caso di arrivi, il cliente sarà ricevuto con un cartello con il suo nome di prenotazione. Gli autobus si trovano nell'area arrivi appena fuori dal terminal. Sarai accompagnato al tuo veicolo assegnato.
Al momento della partenza, invece, gli autisti aspetteranno fuori dall'hotel nelle aree adibite a tale scopo e all'orario preventivamente concordato nelle prenotazioni.
Le cancellazioni dei servizi di trasferimento saranno gratuite fino a 36 ore prima della data e dell'ora del servizio. L'importo totale della prenotazione sarà rimborsato.
È possibile contrattare seggiolini per bambini o seggiolini al momento della prenotazione sul sito web. Il costo del servizio aumenterà di 7€ IVA inclusa per ogni unità e per ogni viaggio.